<div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>A university graduation ceremony in the US has erupted in boos after staff admitted the </span><a href="https://www.9news.com.au/artificial-intelligence" rel="" target="_blank" title="AI tool"><span>AI tool</span></a><span> being used to read out students' names was malfunctioning.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Multiple names were mispronounced, and some were skipped altogether at Glendale Community College's commencement ceremony last week.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>It forced some students at the college to walk across the stage and collect their degrees with a different name shown on the screen behind them.</span></div></div><div><div id="adspot-mobile-medium"></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>LIVE UPDATES:</span></strong><span> </span><a href="https://www.9news.com.au/world/us-israel-iran-war-live-updates-may-20-donald-trump-latest-world-news-headlines/3012435c-3662-4645-a7e4-de753a7166f4" target="_blank"><strong><span>Putin visits Xi in China, hot on Trump's tail</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>When the issue became clear to students and staff, Glendale Community College president Tiffany Hernandez admitted AI was to blame.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"We're using a new AI system as our reader," she told students in footage shared to social media.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"That's a lesson learned for us."</span></div></div><div><div class="OUTBRAIN" data-reactroot="" data-src="//www.9news.com.au/world/ai-graduation-ceremony-scandal-viral-clip-from-us-college/f9903558-1d22-4385-99da-82ec21faeeb1" data-widget-id="AR_5"></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Her words were met with a chorus of boos from the crowd.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>READ MORE:</span></strong><span> </span><a href="https://www.9news.com.au/national/rentvesting-tax-reform-to-push-people-away-from-popular-strategy/59229608-0e12-4a62-8aad-47806eb678bc" target="_blank"><strong><span>Is rentvesting dead? Tax reform to push people away from popular strategy</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Initially, Hernandez said students who had to collect their degrees while the wrong names were read would not get a do-over.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>After significant outcry from the crowd, she reconsidered and announced students would be allowed to walk the stage again with a human reading each name.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Some students took to social media to voice their concern and disappointment over AI being used for something as simple as reading out graduates' names.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Graduate Grace Reimer was affected by the AI blunder and claimed on TikTok that half the student body left the ceremony early because of it.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>She also shared a screenshot of a letter of apology students received from Hernandez after the fact.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>READ MORE:</span></strong><span> </span><a href="https://www.9news.com.au/national/australian-alcohol-market-dodgy-booze-finding-its-way-into-bottle-shops/ab158d2c-d6c7-45c2-9dbb-39a65de47bf3" target="_blank"><strong><span>Contaminated booze that killed Melbourne teens Bianca Jones and Holly Bowles found in Australian liquor stores</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"On behalf of myself and the entire college, I want to extend a sincere apology for the experience many of you and your loved ones had during Friday's commencement ceremony," it read.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Hernandez went on to say the college is "reviewing what occurred and will take steps to ensure an issue like this does not happen again in the future".</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Her letter did not specifically mention AI or whether it will be used again in future.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>READ MORE:</span></strong><span> </span><a href="https://www.9news.com.au/national/ai-in-doctors-offices-gps-medical-settings-survey/5ca7146b-c68b-47f7-84d8-808eaf9757a2" target="_blank"><strong><span>Aussies are divided over AI in healthcare - but 40 per cent of GPs are already using it</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Nor did a Glendale Community College representative mention AI by name in a statement to US publication Business Insider about the blunder.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"While the issue was corrected during the ceremony, we are sorry for the disruption it caused during what should have been a celebratory moment for our graduates and their families," the representative told the outlet.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"We have also communicated directly with graduates to apologize for the experience."</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>The blunder has sparked conversation about the role of AI in education spaces.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Many universities in Australia and abroad, Glendale Community College included, have strict policies controlling how students use AI tools for their studies.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><em><strong><span>NEVER MISS A STORY:</span></strong></em><span> </span><em><span>Get your breaking news and exclusive stories first by following us across all platforms.</span></em></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><ul><li><em><strong><span>Download the 9NEWS App here via</span></strong></em><span> </span><a href="https://apps.apple.com/au/app/9news/id1010533727" target="" title=""><em><strong><span>Apple</span></strong></em></a><span> </span><em><strong><span>and</span></strong></em><span> </span><a href="https://play.google.com/store/apps/details?id=nineNewsAlerts.nine.com&amp;hl=en_AU&amp;pli=1" target="" title=""><em><strong><span>Google Play</span></strong></em></a></li><li><em><strong><span>Make 9News your preferred source on Google by</span></strong></em><span> </span><a href="https://9.nine.com.au/8x987w" target="" title=""><em><strong><span>ticking this box here</span></strong></em></a></li><li><em><strong><span>Sign up to</span></strong></em><span> </span><a href="https://login.nine.com.au/edm?client_id=nineatnine" target="" title=""><em><strong><span>our breaking newsletter here</span></strong></em></a></li></ul></div></div>