<div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>A social media </span><a href="https://www.9news.com.au/scam" rel="" target="" title="scam"><span>scam</span></a><span> targeting </span><a href="https://www.9news.com.au/travel" rel="" target="" title="travellers"><span>travellers</span></a><span> looking for customer service support has prompted a warning from an international airline.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Low-cost carrier AirAsia today warned customers to remain vigilant against customer service scams after online posts listing fake AirAsia customer service numbers circulated on social media.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Several Fake X and Instagram accounts using AirAsia's logo and posing as customer service pages were flagged by the Malaysian-based airline as unofficial accounts.</span></div></div><div><div id="adspot-mobile-medium"></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>READ MORE:</span></strong><span> </span><a href="https://www.9news.com.au/national/fuel-shortage-regional-australia-farmer-urges-victorians-to-stop-driving-to-work/f247462b-544b-431b-96cc-4e2076173ef1" rel="" target="_blank" title=""><strong><span>Victorian farmer urges commuters to take public transport instead of driving as regional bowsers run dry</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"Just to clarify, those numbers are not affiliated with AirAsia," AirAsia Deputy Group Chief Operating Officer Kesavan Sivanandam said.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>AirAsia's customer support services are operated exclusively through digital platform AskBo and the carrier does not offer customer service via phone calls.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"If you need help with your booking, flight changes or travel information, the safest way is through AskBo on the AirAsia MOVE app or airasia.com," Sivanandam said.</span></div></div><div><div class="OUTBRAIN" data-reactroot="" data-src="//www.9news.com.au/world/air-asia-scam-warning-airline-warns-against-customer-service-scam-targeting-travellers-on-social-media/e0bc63b6-bf1b-4157-97f2-6f4c6e399945" data-widget-id="AR_5"></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"And always be careful about sharing your booking information, personal data, payment details with unverified sources."</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>NATIONAL:</span></strong><span> </span><a href="https://www.9news.com.au/national/queensland-weather-news-tropical-low-could-develop-into-cyclone-off-the-far-north-coast-by-the-end-of-the-week/22d36efb-98ef-470e-99de-fe9a23cda346" target="_blank"><strong><span>New threat brewing for already-saturated far north Queensland</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Customers were advised to verify information through "official AirAsia channels" such as the airline's website and verified social media accounts to avoid being scammed.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"The airline continues to monitor the circulation of misleading information and reminds the public to remain vigilant against potential fraud, especially during the busy festive season travel period," AirAsia said in a statement.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 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