<div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Telstra has told staff about 442 roles will no longer be required as part of proposed changes to the business.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>The changes will be discussed over the following weeks before final plans are confirmed, but says no roles will be "replaced by AI as part of these changes".</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>The telco said a significant part of the proposed changes were linked to an "ongoing reset of our Enterprise business" and it has proposed a partnership with Indian IT firm Infosys.</span></div></div><div><div id="adspot-mobile-medium"></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>READ MORE:</span></strong><span> </span><a href="https://www.9news.com.au/national/federal-politics-superannuation-tax-changes/65f1d495-0758-4105-b2bb-4d4e11cee28f" target="_blank"><strong><span>More than a million Aussies in line for major superannuation boost</span></strong></a><span>
</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"...The complexity of our legacy systems and processes continues to slow us down and makes it harder to deliver the reliability and simplicity our customers expect," a spokesperson said.
</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"To accelerate this shift, we've proposed a strategic partnership with Infosys to modernise how we serve enterprise and mid-market customers.
</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"This partnership would support the move to smarter, more integrated digital systems, and make it easier for customers to do business with us.
</span></div></div><div><div class="OUTBRAIN" data-reactroot="" data-src="//www.9news.com.au/national/telstra-statement-on-proposed-job-losses/ebd67d6d-4834-487f-be0d-a57a13fc35e8" data-widget-id="AR_5"></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"If the proposal proceeds, some work in our service and delivery team would move to Infosys, and some roles would no longer be required."
</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Across other parts of the organisation, Telstra says it will "streamline duplicated work, clarify accountability and strengthen our ability to deliver better experiences for both our frontline teams and our customers".
</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"We're not proposing that any roles be replaced by AI as part of these changes.
</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"However, strategic partnerships with global technology leaders, like the one proposed today, mean we can tap into their AI capabilities to simplify our tools and services to help us move faster and operate more efficiently."
</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Telstra said it was focussed on "making work simpler and smarter".
</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"As our capabilities evolve, AI and other technologies will help reduce complexity and enable new ways of working."
</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><em><span>NEVER MISS A STORY:</span></em></strong><span> </span><em><span>Get your breaking news and exclusive stories first by following us across all platforms.</span></em></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><ul><li><strong><em><span>Download the 9NEWS App here via</span></em></strong><span> </span><a href="https://apps.apple.com/au/app/9news/id1010533727" target="_blank"><strong><em><span>Apple</span></em></strong></a><span> </span><strong><em><span>and</span></em></strong><span> </span><a href="https://play.google.com/store/apps/details?id=nineNewsAlerts.nine.com&hl=en_AU&pli=1" target="_blank"><strong><em><span>Google Play</span></em></strong></a></li><li><strong><em><span>Make 9News your preferred source on Google by</span></em></strong><span> </span><a href="https://9.nine.com.au/8x987w" target="_blank"><strong><em><span>ticking this box here</span></em></strong></a></li><li><strong><em><span>Sign up to</span></em></strong><span> </span><a href="https://login.nine.com.au/edm?client_id=nineatnine" target="_blank"><strong><em><span>our breaking newsletter here</span></em></strong></a></li></ul></div></div>
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