<div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Thousands of ANZ customers were unable to access their accounts for hours this afternoon due to an outage which hit several of the bank's services.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Customers first reported issues on outage website Down Detector and ANZ's social media accounts from about 12.30pm (AEST).</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>An ANZ spokesperson said in a statement at 2.30pm (AEST) the issue had since been resolved.</span></div></div><div><div id="adspot-mobile-medium"></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>READ MORE:</span></strong><span> </span><a href="https://www.9news.com.au/national/aws-outage-which-apps-and-websites-are-down-amazon-web-services-outage/0dc38ec2-467f-49a8-b1c1-a95ac128a44a" target="_blank"><strong><span>Which apps and websites were affected by the Amazon Web Services outage?</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"For a short period this afternoon customers may have experienced issues with some services including ANZ App and Internet Banking," a spokesperson said.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"We apologise for any inconvenience."</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Customers who logged into internet banking were met with an error message.</span></div></div><div><div class="OUTBRAIN" data-reactroot="" data-src="//www.9news.com.au/national/anz-bank-resolves-issue-which-left-customers-unable-to-access-multiple-services/289f087f-b3ee-40fa-b58f-3f87f6a60f44" data-widget-id="AR_5"></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"We are working to resolve this as soon as possible and apologise for the inconvenience this is causing," the error message said during the outage.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"ANZ ATMs and EFTPOS facilities continue to be available during this time."</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>During the outage, customers took to social media to detail their difficulties with accessing services.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"I can't pay after my grocery shopping, I can't get into my ANZ app," one customer said.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"App isn't working, lucky I have cash," another customer said.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>It is unknown the outage is linked to </span><a href="https://www.9news.com.au/national/amazon-web-services-aws-major-internet-outages-fortnite-snapchat-roblox-canva/fec1083a-3def-47f3-ae8f-79948caebbf2" rel="" target="_blank" title="a technical issue with Amazon Web Services"><span>a technical issue with Amazon Web Services</span></a><span>.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Last night some of the world's biggest websites and apps were impacted by the widespread outage including Snapchat, Roblox, Fortnite and Duolingo.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Reports of problems with the hugely popular services began to surge between 6pm and 7pm yesterday and remained high for more than an hour in many cases.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><a href="https://www.9news.com.au/national/how-to-follow-9news-digital/29855bb1-ad3d-4c38-bc25-3cb52af1216f" target="_blank"><strong><em><span>DOWNLOAD THE 9NEWS APP</span></em></strong></a><strong><em><span>: Stay across all the latest in breaking news, sport, politics and the weather via our news app and get notifications sent straight to your smartphone. Available on the</span></em></strong><span> </span><a href="https://apps.apple.com/au/app/9news/id1010533727" target="_blank"><strong><em><span>Apple App Store</span></em></strong></a><span> </span><strong><em><span>and</span></em></strong><span> </span><a href="https://play.google.com/store/apps/details?id=nineNewsAlerts.nine.com&amp;hl=en_AU&amp;pli=1" target="_blank"><strong><em><span>Google Play</span></em></strong></a><strong><em><span>.</span></em></strong></div></div>

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