<div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>Exclusive:</span></strong><span> The coach involved in a deadly bus crash in Queensland allegedly struck a guardrail a day earlier. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>The FlixBus partner coach was travelling from Cairns to Airlie Beach when it rolled off the road near Gumlu, about 135 kilometres south of Townsville, on Thursday. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Argentine and Italian national Serena Andreatta was killed.</span></div></div><div><div id="adspot-mobile-medium"></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>READ MORE: </span></strong><a href="https://www.9news.com.au/national/bruce-highway-bus-crash-bowen-queensland/0e5ec013-cf64-44c4-900d-e9b514ceb31f" rel="" target="" title="Young tourist killed in horror Queensland bus crash identified"><strong><span>Young tourist killed in horror Queensland bus crash identified</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>The 26-year-old had previously been travelling through Thailand and Vietnam before she made it to Australia. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>One of the crash survivors, Erica Chindamo, told 9News she was sitting near Andreatta when the bus crashed. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"We didn't know each other, we don't know each other, but she was one of us," Chindamo said.</span></div></div><div><div class="OUTBRAIN" data-reactroot="" data-src="//www.9news.com.au/national/claim-queensland-bus-hit-guardrail-a-day-before-fatal-crash/d2f56fe4-dbf4-48ae-98c0-5fa668e508ff" data-widget-id="AR_5"></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>READ MORE: </span></strong><a href="https://www.9news.com.au/national/shark-attack-rottnest-island-perth-western-australia/8eb76e10-df38-44af-8029-250d9ba88432"><strong><span>'Terrible tragedy': Man killed in shark attack off Aussie island</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"I don't think as much as you see it you will ever be ready to see someone die." </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Chindamo said she was asleep during the trip when she heard a bump. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"We hit something and then after that I woke up laying on the broken windows," she said. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"Someone picked me up, because I was laying on the floor and I had blood all over my face." </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Andreatta's friend, Valentina Accardi, remains in Townsville University Hospital. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>READ MORE: </span></strong><a href="https://www.9news.com.au/national/victoria-crash-woosang/299966e2-f914-48a6-9b25-ed667e6818b6"><strong><span>Boy dead, two fighting for life after ute crash</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"I remember someone saying 'I can't find my friend'," Chindamo said. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"That girl is not moving and she was literally three seats in front of me."</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>Chindamo emphasised that she did not blame the driver. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"The driver was a lovely man, he was really kind, he was gentle," she said. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>"I just have concern that maybe he shouldn't have been alone for a trip this long."  </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>READ MORE:</span></strong><span> </span><a href="https://www.9news.com.au/world/trump-says-islamic-state-group-leader-was-killed-in-a-joint-usnigerian-mission/af15af03-c7cf-477c-96ee-c3851e322ae9"><strong><span>Trump says terror group leader has been killed</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>FlixBus said it monitors driving and rest times, and runs regular checks on its partner operators. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>A passenger travelling on the same coach with the same driver a day earlier claims the driver appeared sick and fatigued. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>That passenger alleged the bus hit a guardrail before passengers began talking to the driver to keep him alert. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><span>READ MORE:</span></strong><span> </span><a href="https://www.9news.com.au/national/police-issue-warning-over-chinese-authority-scams-targeting-international-students/c25c4559-1c2d-4a40-92f6-89c83f0648bb" rel="" target="" title="Woman scammed out of $400k after 'known terrorist' claim"><strong><span>Woman scammed out of $400k after 'known terrorist' claim</span></strong></a></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>FlixBus told that passenger "we deeply apologise … the vehicle was not maintaining a steady lane" and added it was reviewing the incident. </span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><span>The company told 9News it takes traveller concerns extremely seriously and the complaint was still being investigated.</span></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><strong><em><span>NEVER MISS A STORY:</span></em></strong><span> </span><em><span>Get your breaking news and exclusive stories first by following us across all platforms.</span></em></div></div><div class="block-content"><div class="styles__Container-sc-1ylecsg-0 goULFa"><ul><li><strong><em><span>Download the 9NEWS App here via</span></em></strong><span> </span><a href="https://apps.apple.com/au/app/9news/id1010533727" 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